Privacy Policy
Summary
We respect your privacy and keep data collection to a minimum. We do not sell your data. If you contact us by email, we use your message only to respond to you.
Information We Collect
- Contact information you provide. If you email support ([email protected]), we receive your email address and the contents of your message.
- Dream interpretation requests. When you submit a dream for interpretation, we collect your dream description and any details you provide to deliver the interpretation service.
- Usage and diagnostics. The app may collect non‑identifying information (e.g., device model, OS version, app version, anonymized performance and crash data) to keep the app reliable.
- Non‑account usage. Viewing horoscope content does not require creating an account.
How We Use Information
- To operate, maintain, and improve My Cosmo App.
- To provide support and respond to inquiries.
- To provide dream interpretation services and deliver personalized insights.
- To detect, prevent, and address technical issues and abuse.
Legal Bases (EEA/UK)
Where applicable, we process personal data on the basis of legitimate interests (app functionality and diagnostics) and consent (when you choose to contact us or allow analytics/crash reporting in your OS settings).
Retention
Support emails are kept as long as needed to resolve your issue and for reasonable record‑keeping, then deleted. Dream interpretation requests and responses are retained for service delivery and quality improvement, then deleted according to our data retention schedule. Diagnostics/crash data is retained per the operating system or service provider's defaults.
Sharing
We do not sell your data. We may share limited data with service providers that help us run the app (e.g., crash reporting, analytics, email). These providers process data on our behalf under confidentiality and data‑protection obligations. We may disclose information if required by law or to protect our rights and users.
International Transfers
Service providers may process data in countries outside your own. We take reasonable steps to ensure appropriate safeguards are in place where required by law.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data, and to object or withdraw consent. To exercise rights, contact us at [email protected]. We may need to verify your request.
Children
My Cosmo App is designed for a general audience but is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to remove it.
Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Third‑Party Links
The app may contain links to third‑party sites or services not operated by us. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date will reflect the latest version. Material changes will be highlighted in‑app or on our website where appropriate.
Contact Us
Email: [email protected]
When contacting us, please avoid sharing sensitive information (e.g., passwords, payment details).